1 hour ticket response
We are specialized in providing a quick and appropriate reply to every trouble ticket submitted by a client. Our practiced technical support staff representatives will review your question and will offer you the most effective option. We offer a 1–hour response time guarantee for all trouble tickets. Actually, our average customer support ticket response time has proved to be 20 minutes.
A Topflight Help Desk Service
Each member of our client service team has lots of years of experience in the shared hosting plans business and most of them have been with us for at least 5 years. They are all ready to respond to all your questions in the most professional manner possible.
An Intuitive Help Section
In the Website Control Panel you can find an easy–to–browse Help section where you can find quick hints on how you can use our web hosting services. You can get the answers to your queries in our F.A.Q. library, see more details in the web hosting account administration articles or check our educational video tutorials.