A 60 minutes Ticket Response Warranty
Each ticket that you post to the customer assistance team will be answered in up to one hour. All normal requests are going to be solved right away. Nonetheless, if the service question you have sent calls for the aid of a capable technician, we are going to forward the ticket to him and will inform you about the delay.
Professional Tech Help And Support Service
Our customer help and support team will be online for you round–the–clock to to attend to all service request tickets that you submit. We offer tech help for all the software packages that are pre–installed on your web server. These include our custom created Website Control Panel, the preferred OS along with the server management panel (with regards to the VPS type).
A Descriptive Help Zone
In the Website Control Panel that is offered completely free in your virtual server, you’ll discover a content rich Help section, incorporating all you should be informed about when monitoring your websites and applications. We have introduced a wide range of how–to articles and video tutorials that demonstrate the important website management duties in an understandable fashion.