Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response guarantee with all of our shared hosting plans packages, which means that every single advice request you send is going to be responded to within 1 hour max. Our support crew members have been taught to efficiently solve any case and to supply you with timely advice on any situation that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime necessary. Our team of qualified professionals will be online for you 24x7x365 to react to all your issues and to resolve any trouble you will have. You also can submit a help support ticket from your Website Control Panel or send us an email message whenever. Furthermore, on working days, you can easily call us or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guide while performing tasks within the Control Panel, you’ll be able to always just click the Help key and see your question in the set of articles or blog posts that will pop up. We have also turned much of the articles into instructional videos. The catalogue of video tutorials will come up if you choose the Videos key available on the top right.