Q: What does the website migration service involve? Will my website be secure?
A: The website migration service that we are offering is free of charge (within a certain limit). We will transfer your site(s) to our cutting–edge cloud hosting platform without you having to do anything. We know from personal experience that changing hosting providers can lead to lost data and undesired downtime. That is the reason why we will accomplish all that for you for free!We have highly skilled administrators whose sole task is to make certain that your website performs precisely as it did on your former web hosting platform. Our administrators are well–versed in migrating custom–made web sites, as well as web sites that are based upon famous web apps such as Joomla™ and WordPress.
Q: Website migration sounds like lots of work. How long does it take?
A: While we can’t give you an exact ETA, because there are plenty of factors, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we will do our best to move your site within 48h, and in certain cases – within 24h (when the website content is not very large).
Q: My personal privacy is crucial to me. What details do you need?
A: Yeah. We will require the name of the site that you’d like us to migrate. We’ll also require a means to access your old web hosting account so that we can get the files pertaining to your site.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: Will my web site be unavailable during the transfer?
A: No. Your website will continue to be available online during the transfer. Once everything is completed on our end, we will let you know so that you can examine it and check for problems. If everything’s okay, all you will need to do is update your domain name’s DNS records.
Q: Will my current hosting provider find out that I’m leaving them?
A: Nope. Apart from your login details for the Control Panel, we will not require anything. We’ll never contact your hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you transfer content from?
A: We support all Linux–powered hosting platforms. Basically, if we can access your Control Panel, we will be able to migrate your web site.The only platforms that we don’t support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.