If you obtain your own hosting server, you will have more freedom as to what you can install and run when compared with a shared hosting account. With a shared service, you've got access only to your own account, hence you're not able to install server-side software. Even though this is not a predicament for most script-driven programs, there are some which have specific requirements and need certain software to be present on the server either for some additional functions or for them to work at all. In case you have practical knowledge, you won't have any problems to run the machine, but if you don't, you may simply not have the capabilities to manage everything and use the script applications which you want. If this is the case, you could use our Installation & Troubleshooting upgrade, and so our system admins can setup everything for you and help you with any problems that you may encounter.

Installation and Troubleshooting in Dedicated Servers

You may add the upgrade to any of the dedicated web hosting plans we offer at any time that you need it. If you need some custom work from our admins right after your web server is set up, you may acquire the upgrade during the server signup procedure, or if you need something to be executed afterwards, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes sixty minutes of work from our administrators on your hosting server, so if you encounter any problems to install a third-party software or some app gives errors and does not work the way it is supposed to, our professionals will be able to aid you in a very timely manner. If a task takes less than one hour, the remaining time shall be available for future tasks and you'll be able to see it within the billing area. This upgrade is suitable if you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the 30 min custom work it features.